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ROI resources

"Show me the value" is the clarion call being heard by most CIOs today. It's also the title of one of the articles that we've compiled to help you assess the business value and return on investment (ROI) for your IT initiatives. It's a good article to start with, so we've listed it first. But if ever the old adage "there are many ways to skin a cat" applies, it's here - there are several methods and many considerations. We hope this beginning collection of articles will provide you some guidance - if you'd like more, click the button at the right.

The Business Need for ROI

Show Me the Value (CIO)
A CEO's perspective on making sure technology investments really pay off.

Business Technology: ROI Is In The Eye Of The Beholder (InformationWeek)
There's little consensus among businesses, technology vendors and financial experts on how to measure ROI accurately. ROI, it seems, truly is in the eye of the beholder.

Quantitative ROI

Everything is Measurable (CIO)
Returns on technology investments should be far from fuzzy. If benefits can be observed, they can be counted.

Selling to the CFO: What the CFO Needs to See to Believe (FutureSight Consulting)
A true, quantifiable value proposition is required, based on recognized financial metrics, before an IT initiative will be approved - especially today. Written for technology vendors, this paper contains good information that can also be used by CIO's and IT managers.

Qualitative Issues

The Business of IT: Start With Staffing (Network Computing)
Poor staffing structure and practices contribute to bad IT performance. You want to build an IT team that is responsive and adaptive to the business needs of the organization.

Specific Metrics & Methodologies

5 Metrics for the Books (Computerworld)
ROI metrics that financial and business managers consider basic tools of the trade - and how and when they can be applied to IT projects.

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